FAQ
Frequently Asked Questions
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Is there a minimum order quantity?
Yes, MOQ is 25 for most of the products and also MOQ is mentioned on every product page when you.
Can I add my design or logo?
Yes, Most of our products allow you to add your design, logo, or text.
Can I customize my own set?
Yes, you can create your kit by selecting the products you want according to your budget and requirement.
Can I add or remove products from the welcome kit set you have mentioned?
Yes, you have your kits customized by adding or removing products of your choice in a welcome kit. We can also customize the products which is not available in our website, if its possible for us to procure the material.
Is there an additional cost for customization?
Yes Printing Cost is Additional.
Can we get a customized sample kit?
We can supply a customized sample kit with an additional charge. Please note that these sample charges are adjustable within the bulk order.
Can you deliver the welcome kits to individual employees' addresses?
Yes, we can deliver the kits as per requirement at employees’ addresses (PAN India). (EVEN OUTSIDE INDIA)
How long will it take to complete my order?
The turnaround time to work on the order is 3-5 days with customization and 4-8 days with shipment depending upon the location for surface mode. We can also ship the entire order via AIR Services.
Note: Exceptions can occur only when some items are out of stock.
Do you offer discounts on bulk orders?
Yes We Offer Discount Price on Bulk Order.
How do I order the welcome kit?
You may request a digital mock-up for a selected item by sending a list of items included in the set and your company’s logo in CDR (Coral Draw) or Al(Adobe Illustrator) format to cs@giftq.in. Once the layout is approved, payment must be made before the order can be started.
Is the order available in COD?
Payment terms are 50% in advance and due 50% before dispatch.